| July 30 | 8:45-9:15 A.M. – Team Showcases Please choose one room for the entire session, no registration is required. |
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145 Level 5 – Workforce Retention – Challenges and Solution Hillsborough Tax Collector |
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245 Level 6 – Training System “Holes” and Impacts Polk Tax Collector |
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144 Leveraging AI for Project Management City of St. Cloud Nate Irving |
| July 30 | 9:25-9:55 A.M. – Team Showcases Please choose one room for the entire session, no registration is required. |
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145 Level 6 – Quality is a System Viewing Customer Experience Through a System Lens Kissimmee Utility Alexandra Sanchez |
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245 Level 5 – The Erosion in Public Trust of Government Agencies City of Winter Haven Nicholas Gregory |