Tom Burns, CC, CCST, CPM, MCF, HDI, CIOS, Project +, ITIL, CGSP, Six Sigma

People Management Strategies using the P.E.O.P.L.E. Framework
Managing people is one of the hardest and yet most rewarding parts of leadership. We will be discussing 6 key principles represented by the acronym PEOPLE and focused on how we engage people effectively as we build relationships and achieve performance excellence. 

Tom has been working in the IT field since he was 18. He worked in various Service Desk roles in the private sector in Pennsylvania including Team Lead until he moved to SWFL in 2017 with my wife and 2 daughters. Tom has a BS degree in Computer Networking and a M.Ed. degree from Strayer University. He has been working in the public sector for the last 6 years. Prior to starting his current role in IT Management in 2021, he worked for Collier County in various IT roles such as Desktop, Applications Analyst, and Network Administrator.